Job offer: Customer Service Manager (Japanese Speaking)

Hiring: Customer Service Manager (Japanese Speaking)

Location: Bangkok

Working hours: 9:30 am to 6:00 pm, Monday – Friday (Possibility to work on Saturday in the future)

Responsibilities

• Handling inquiries together with being the key information center of company benefit booklet.
• Support mainly Japanese customers (includes using both Japanese and English) enquiry, introducing and making reservations for related facilities (restaurants, hotels etc.). 
• Consider promotion, negotiate with merchants, and add content to a website. 
• Posting articles and updating information on the company website.
• Visit member stores and collect information. 
• Monthly data summary and analysis of sales report. 

Qualification  

• Bachelor ‘s degree or higher 
• Capability of Japanese in fluent level (JLPT N2+)
• Capability of English Business level 
• Experience in marketing will be highly beneficial. 
• Good communication skills. 

Benefits

• Group insurance (IPD/OPD/Dental)
• Thai massage 
• Influenza vaccination
• Annual health checks up