Krabi Somporn Travel & Service - Thailand

We ordered a private taxi to pick us up from our hotel at 7:00 AM and they knew our flight was taking off at 9:10 AM. The cab never came and we waited until 7:30AM. We tried calling and no one answered. DO NOT USE THEIR SERVICE

We just had a bad experience that almost caused us to miss our return flight that I want to warn you about.

The airport taxi we took to the hotel after arriving made a stop halfway at this tour agency called 'Krabi Somporn Travel & Service'. The driver only said 'please wait a moment' and left. We assumed he needed a pee break.

Right after he entered, a lady came out and asked if we wanted to book a return taxi at the end of our stay at only 500 thb, which we agreed to as it was 100 thb cheaper than the usual rate.

On the day of return, our pickup was supposed to arrive at 1pm. We waited till 1.05pm, which was when the hotel suggested we start calling. The lady who made the return taxi booking asked for my ticket number, then said she would call the driver and hung up. I am thankful to the reception staff at our hotel for hounding the agency and driver who was perpetually 'next door'.

The driver finally arrived almost a half hour late in a mosquito-infested car. He had to drive like a maniac just to get us to the airport in time for our flight.

I found another negative review of this agency: https://www.tripadvisor.com.sg/ShowTopic-g********-i9287-k********-Warning_Taxis_stopping_at_tour_agencies-Krabi_Town_Krabi_Province.html