Announced
31 May, 2024
Job Type
Employee
Job Status
Full Time
Job Title
Customer Relationship Manager (EMS)
Job Location
Job Presentation
Customer Relationship Manager (EMS)
Our customer service executive department consists of a young, dynamic, and international team, who drive to provide excellent service to our customers who are situated around the world. We are looking for enthusiastic, self-motivated individual to lead the team to the maximum potential and drive company Goals forward while providing excellent customer service.
Job Responsibilities:
Our customer service executive department consists of a young, dynamic, and international team, who drive to provide excellent service to our customers who are situated around the world. We are looking for enthusiastic, self-motivated individual to lead the team to the maximum potential and drive company Goals forward while providing excellent customer service.
Job Responsibilities:
- Building and maintaining profitable relationships with key customers.
- Overseeing the relationship with customers handled by your team.
- Identify way to work more efficiently and reduce waste-Manage team of customer executives.
- Set annual and quarterly targets for each Customer Service Executive.
- Set incoming order and growth targets & assure these are met, if not met
- understand the reason & provide plan to keep on track.
- Provide customer service executives tools to meet those targets.
- Resolving customer complaints quickly and efficiently.
- Looking after a few strategic accounts.
- Expanding the customer base/ assist with customer acquisition.
- Identify accounts with growth potential.
- Coordinate, take part & prepare for annual business Reviews with customer,
- (Business Development, OTD, Quality performance, general review of customer
- service & other feedback).
- Coordinate, take part & prepare for annual Business Reviews with customers.
- Liaise with international Sales (i.e. French, Swiss) to meet Strategic Sales Plan.
- Liaise with engineering purchasing, and planning teams to ensure the customer’s demands are met, and surpassed.
- Bachelor’s degree in related filed.
- Experience requested: 5-6 years ‘experience, 2-3 years of which have been completed in a managerial position.
- Electronic manufacturing or manufacturing experience preferred.
- SAP knowledge or experience in other ERP system.
- Interpersonal & Intercultural skills.
- Strong at relationship building, negotiation & sales skills.
- “Can do attitude’ , positive attitude,
- International experience and additional language (i.e German language, French,
- Chinese).
- Flexible to work in Chaing Mai area
Valid Till
30 May, 2025 (264 days left)
JOB BY
10Fl, Emporium Tower 622 Sukhumvit Soi 24 Khlongton, Khlong Toei 10110, Bangkok
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JAC Recruitment Thailand
![JAC Recruitment Thailand](/img/th/b/_1606156130-99-jac-recruitment-thailand.png)
+66 (0)2 261 1270
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