Job offer: Documentation Executive

Position: Documentation Executive 

Responsibilities: 

• Process the Bill of Lading in accordance with shipping instructions and standard operating procedures, ensuring accuracy.
• Address and resolve all queries related to the preparation of HBL/MBL and invoices.
• Coordinate promptly with agents, shippers, and liners regarding B/L, invoices, payments, and other relevant details.
• Submit Shipping Instructions (SI) to the shipping line and prepare House B/L.
• Request payments and coordinate with the accounts department to arrange payments.
• Communicate effectively with internal teams and departments regarding import/export consignments managed by the team.
• Possess knowledge of country-specific clauses and requirements for HBL.
• Have experience handling cross-country or third-country shipments.
• Be familiar with creating invoices and updating charges.
• Understand Switch B/L processes and how to manage them.
• Be knowledgeable about handling nomination shipments.

Qualifications

• Bachelor’s degree in logistics or other related field.
• At least 2 - 3 years’ experience in shipping, customer service on freight forwarder business or shipping
• Good command of English
• Have computer skills, hardworking and patient
• Have a serviced mind and be able to work under pressure.
• Good Attitude, positive interpersonal skill, well-organized and able to work as teamwork.