Review of Matcha Tour

This company is horrible!!

Booked with my hotel to go to Bangkok, agent said it was a comfortable bus with bathroom all the way to Bangkok.

Guess what, we had a minivan pick us up in Koh Lanta, then drop us off at Krabi Matcha Tour office, where we waited 2 hours for our bus, only to realize that it was actually a minivan taking us to yet another place, where we had to wait another 2 hours, maybe more since the bus was late. The bus arrived late, and then only took us to Surathani where we had to switch to another bus. All the while we didn't have any bathroom breaks.
The conditions of the bus were less than average, it smells bad, the seats are broken, it was crowded, and many of the AC ventilation are broken so it can get very cold.

Avoid!!! Avoid!! Avoid!!